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Serving Ashland, KY and surrounding areas. (606) 393-8007
Effective Date: January 1, 2026
Custom Ashland Insulation ("we," "us," or "our") operates the website at ashlandinsulation.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and what your rights are. By using the Site, you agree to the practices described in this policy.
If you have questions about this policy, contact us at hi@ashlandinsulation.com.
When you fill out our contact form or request an estimate, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We only collect what you choose to share.
When you visit our Site, certain information is collected automatically by our hosting infrastructure and third-party analytics tools. This may include your IP address, browser type, device type, pages visited, time spent on pages, and the website that referred you to us.
Our Site uses cookies - small text files stored on your device - to support analytics, remember preferences, and improve site performance. You can disable cookies in your browser settings, though some features of the Site may not function as expected if you do. Third-party services embedded in our Site (such as our contact form provider and Google Maps) may also set their own cookies, subject to their own privacy policies.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our Site uses third-party tools including analytics providers and the contact form platform embedded on our Contact page. These services process data according to their own privacy policies, which we do not control. We recommend reviewing the policies of any third-party service you interact with. Our Site may also embed a Google Maps iframe for our location, which is subject to Google's privacy policy.
We retain information you submit through our contact form for as long as necessary to fulfill your service request and for a reasonable period afterward for record-keeping purposes. If you would like us to delete your information, contact us at the address below and we will honor that request where technically feasible.
Depending on where you live, you may have rights regarding your personal information, including the right to:
To exercise any of these rights, contact us at hi@ashlandinsulation.com.
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us so we can delete it.
We take reasonable steps to protect the information you share with us from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after any changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please reach out:
Custom Ashland Insulation
714 9th St, Ashland, KY 41101